Terms & Conditions

Some things you need to know

Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at management’s discretion.

You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on “as is” basis, the website may contain errors, faults and inaccuracies and may not be complete and current.

Neither Your Memories, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Returns Policy

If a product is found to be faulty or the wrong item was delivered then the client can return it to Your Memories within 7 days of delivery for a refund (upon supplier assessment) or we will happily exchange for another item.

All Your Memories products come with a 3 month manufacturers warranty. All product fault claims are subject to manufacturers assessment and approval.

GST & Taxes

• The Australian GST tax rate applies to all orders delivered within Australia.
• International orders are exempt from Australian GST (10%); however they may incur taxes and duties applied by customs in the country where the order is delivered.
• Any duties and taxes incurred in the country of destination are the responsibility of the customer.
• If you require further information about your country’s taxes and duties you will need to contact your local customs office directly.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if order is placed with the intention of sending to a gift recipient.

Copyright Information

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/ or other intellectual property rights. These materials are owned by Your Memories. Except for the purpose of a bonafide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Your Memories. Any other use of material on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Your Memories is strictly prohibited.